OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
59 ratings and 33 comments received in the last 90 days.
08 August 2024
I got the deal that i was looking for and the timeframe was spot on.
03 August 2024
I could not fault the service and support provided by Kyle and Dan, they were brilliant and I had previously avoided Halliwell Jones following poor treatment by your former sales manager.
07 July 2024
Kelly Horn at Mini, Halliwell Jones, Llandudno Junction was just great. Nothing too much trouble & kept me updated from first contact to collecting my Mini.
03 July 2024
Having vowed NEVER to buy a car from HJ again after an extremely unpleasant and negative incident, walked in on a Sunday afternoon to look at colours (so I could order one from Bristol) and ended up buying two vehicles!!
12 September 2024
Could have recived better sales service
09 September 2024
Again, i have no issues to report from the service i recieved.
08 September 2024
Easy to book and friendly staff
30 August 2024
Excellent service
29 August 2024
The ease of making an appointment and friendly reception staff. Video evidence of the condition of the vehicle a bonus.
26 August 2024
Kept in touch with what was happening, everything explained.
25 August 2024
As all was done well and to my satisfaction.
24 August 2024
Car went in for MOT. Easy to book finished within the 2 hr time slot.
23 August 2024
I was looked after well as was my car. Professional and competent service.
22 August 2024
Excellent service!
04 September 2024
Lewis Protheroe was fantastic. And I have had 7 minis now and by far this was the best, informative and caring handover I have ever had !! Dan the manager also was fantastic Lewis kept me informed from start to finish Excellent 5 stars!!